Privacy Policy – Chaitanya Digital Solutions
Effective Date: August 26, 2025
At Chaitanya Digital Solutions (“Company”, “we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website https://chaitanyadigitalsolutions.com or use our services.
1. Information We Collect
Personal Information: Name, email, phone number, business details, and any documents you voluntarily share for availing our services.
Payment Information: We do not process or store card, UPI, or banking data directly. Such details are securely collected by licensed Payment Aggregators or Banks. We may assist in forwarding your information for onboarding purposes.
Website Data: IP address, device type, browser, pages visited, and cookies for analytics and improvement of user experience.
2. How We Use Your Information
To provide, manage, and improve our services
To facilitate payment gateway integration through licensed third-party providers
To verify identity and complete mandatory KYC requirements as per Payment Aggregator or Bank norms
To communicate with you regarding services, updates, or support
To comply with legal and regulatory obligations
3. KYC & Compliance
If you apply for payment gateway services, you may be required to submit valid KYC documents such as PAN, Aadhaar, Udyam, GST certificate, or bank proof. These details are collected solely for forwarding to licensed Payment Aggregators or Banks. Chaitanya Digital Solutions does not independently approve, reject, or store such sensitive documents beyond submission.
4. Sharing of Information
We do not sell or rent your data. Information may be shared only with:
Trusted service providers and licensed Payment Aggregators
Regulatory bodies, when required under applicable laws
Third-party tools (analytics or email marketing platforms) strictly for operational use
5. Data Retention & Security
We retain personal data only as long as necessary for operational or legal purposes. Sensitive data such as card or banking credentials are never stored on our servers. We employ industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse.
6. Your Rights
You may request access, updates, or deletion of your personal information by contacting us at 📧 info@chaitanyadigitalsolutions.com
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the content, privacy policies, or practices of such platforms.
8. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Continued use of our services after updates constitutes your acceptance of the revised policy.
9. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Email: info@chaitanyadigitalsolutions.com
Phone: +91-7499734025 WhatsApp: +91-8062524106 Website: www.chaitanyadigitalsolutions.com