Acceptable Use Policy
This Acceptable Use Policy explains the standards that apply when using Chaitanya Digital Solutions websites, digital services, systems, cybersecurity-related services, automation, AI-assisted solutions, and other digital infrastructure.
Effective Date: 5 September 2026
Responsible Use of Digital Systems
Chaitanya Digital Solutions provides websites, digital infrastructure, search visibility services, cybersecurity-related assessments and improvements, automation, AI-assisted systems, and related digital services. This policy establishes baseline rules for using those services lawfully, responsibly, and with appropriate authorization.
Who This Applies To
This policy applies to visitors, customers, clients, authorized users, and other persons who access or use CDS websites, systems, services, or infrastructure where this policy is referenced.
Relationship With Other Terms
This policy supplements the applicable CDS Terms & Conditions, service agreements, statements of work, proposals, and other contractual documents. Where a signed agreement contains service-specific requirements, that agreement may provide additional obligations.
Use Systems With Authorization & Responsibility
The following principles apply to the use of CDS services and to activities performed through systems or infrastructure managed, configured, or supported by CDS.
1. Lawful Use
Services must be used for lawful purposes and in accordance with applicable laws, regulations, contractual obligations, and legitimate third-party platform rules.
2. Authorization Matters
Users must have appropriate authorization before accessing, testing, modifying, scanning, monitoring, or otherwise interacting with systems, accounts, networks, websites, data, or infrastructure belonging to another person or organization.
3. Protect Access Credentials
Users are responsible for maintaining appropriate control over passwords, API keys, administrator accounts, access tokens, and other credentials under their control. Credentials must not be intentionally shared with unauthorized persons.
4. Respect Data & Privacy
Users must not unlawfully collect, expose, disclose, misuse, sell, transfer, or otherwise process personal or confidential information through CDS services. Data handling may also be subject to the applicable CDS Privacy Policy and contractual requirements.
Activities That Are Not Permitted
CDS services and infrastructure must not be used to facilitate unlawful activity, unauthorized access, abuse, fraud, or activity that creates unreasonable risk to people, systems, data, or third parties.
5. Unauthorized Access
Attempting to gain unauthorized access to accounts, websites, servers, applications, networks, databases, cloud environments, devices, or other digital resources is prohibited.
6. Malware & Harmful Activity
Users must not use CDS services to distribute malware, ransomware, destructive code, credential-stealing tools, malicious payloads, or other harmful software or instructions intended to compromise systems or users.
7. Fraud, Phishing & Deception
Services must not be used for phishing, impersonation, fraudulent transactions, deceptive websites, credential harvesting, scams, or other activity intended to mislead or defraud individuals or organizations.
8. Abuse of Infrastructure
Users must not intentionally overload, disrupt, interfere with, damage, or attempt to bypass reasonable controls protecting CDS, client, hosting, network, application, or third-party infrastructure.
9. Unlawful or Abusive Communications
Users must not use CDS-managed systems or services for unlawful spam, abusive bulk communications, harassment, malicious campaigns, or communications that violate applicable law or contractual requirements.
10. Intellectual Property Violations
Users must not knowingly use CDS services to infringe copyrights, trademarks, confidential information, proprietary rights, or other intellectual property rights belonging to third parties.
Different Services Carry Different Responsibilities
Certain CDS services require additional care because they interact with search platforms, security-sensitive systems, business data, automation workflows, or AI-assisted processes.
Security reviews, assessments, testing, scanning, and related activities must be performed only with appropriate authorization and within the agreed scope. CDS does not treat this policy as permission to test third-party systems.
Users must not request or knowingly deploy deceptive, manipulative, spam-oriented, or otherwise prohibited search-engine practices through CDS services.
AI-assisted outputs may require human review, contextual validation, and correction before being relied upon. Users remain responsible for reviewing business-critical outputs and ensuring that automated workflows are used appropriately.
Where CDS works on infrastructure owned or controlled by a client, the client remains responsible for maintaining appropriate legal rights, permissions, licenses, and authority for that infrastructure and its data.
Responsible Use of AI-Assisted Systems
AI and automation can improve productivity, information processing, workflow execution, and decision support. They should not be treated as automatically accurate, infallible, or appropriate for every decision.
Human Review
Users should review outputs where accuracy, legality, financial consequences, security, reputation, or other material consequences are involved.
Responsible Automation
Automated workflows should be configured with appropriate rules, permissions, safeguards, and review mechanisms for the intended business context.
Handling Suspected Policy Violations
CDS may take reasonable action when it has credible information that a service, account, system, or infrastructure is being used in a way that violates this policy, applicable law, or an applicable contractual obligation.
Possible Actions
Depending on the circumstances, actions may include requesting clarification, restricting access, pausing affected services, securing affected infrastructure, or terminating services where permitted by the applicable agreement or law.
Urgent Situations
Where immediate action appears reasonably necessary to protect people, systems, data, infrastructure, or legal interests, CDS may take proportionate protective measures without waiting for a normal service-review process.
Legal or Security Reporting
Where required or reasonably appropriate under applicable law, contractual obligations, or legitimate security response processes, CDS may preserve relevant information and cooperate with competent authorities or affected parties.
No Permission by Silence
The absence of an immediate response from CDS to a suspected violation does not constitute permission, approval, waiver, or authorization for the activity.
Applicable Laws & Platform Requirements
Users are expected to comply with laws and regulations applicable to their activities, together with relevant contractual and third-party platform requirements. Depending on the service and circumstances, this may include applicable provisions of Indian information technology, data protection, intellectual property, consumer protection, communications, and other laws.
India’s Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 establish India’s statutory framework for digital personal data protection. The notified framework includes phased commencement provisions, so specific obligations may depend on the relevant provision, date, role, processing activity, and applicable circumstances.
Questions About This Policy?
For questions regarding acceptable use, authorization, service scope, or responsible use of CDS systems, contact the business using the official channels below.
Chaitanya Digital Solutions
Maharashtra, India
Phone: 02269718012
WhatsApp: +91 7249595642
Email: admin@chaitanyadigitalsolutions.com
Website: chaitanyadigitalsolutions.com
Responsible Use Is Part of Digital Infrastructure
This policy should be read together with the applicable CDS Terms & Conditions, Privacy Policy, service agreements, and other applicable legal or contractual documents.
Last Updated: 5 September 2026